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FAQs

Frequently Asked Questions:

1. What kind of products do you offer at Tradenimbo?
      At tradenimbo.com, we showcase unique apparel, fashion jewelry and accessories from around the world on a periodic basis. The stocks are available for a limited period of time. Currently we are offering hand-crafted terracotta jewelry.

2. What is terracotta jewelry?
          Terracotta is clay-based glazed or unglazed ceramic that is an outcome of fire heating the clay followed by extensive treatment. The enchanting finish is given to every piece by using natural colours for its outer gloss.
            Each jewel that is made out of terracotta is a work of art meticulously hand-crafted with great effort and care. These jewels are symbolic of ethnicity, sophistication and beauty. When neatly done these jewels add a touch of elegance to your look. Complete your traditional look with this opulent piece of art and stand out in the crowd.
 
3. What are the dyes used?
        The products are dyed using organic dyes and are chemical-free.
 
4. How long will it take to receive my product?
        Your Product will be despatched within 3 business days from the order date and you can expect delivery in 7 to 10 working days as these items are currently being shipped from India.
 
5. Do you ship products outside the US?
        Yes. We ship products worldwide.
 
6. Can the purchased items be returned in case there is a defect?
        We follow a 15-day return policy. In case you want to return the product for a genuine reason, please follow the below steps.
1. Please send an email to “ sales@tradenimbo.com” mentioning the actual reason for the Returns request within 15 days from the receipt of the product.
2. The product has to be returned to us within 5 working days from the approval of returns request and has to be shipped back to us. Shipping charges will have to be borne by the customer unless the product was received in a damaged state or delivered wrongly.
Requests which do not satisfy the above criteria will not be processed.